FAQ

Why should I use Superloading.com?

Because it offers downloading from many servers with just one account. Therefore you don't have to pay for many accounts, one is enough. You can always find the files you want to download thanks to the smart search. Additionally, we are cheaper then our Czech competitors.

How can I download files?

You can find whichever file you want quickly and easily thanks to our file searching. If you already have the links, you can just insert them here.

How much does the downloading cost? What is the most profitable for me?

The most profitable is to buy credit with 52 €. You will get a chance to download up to 1000.00 GB of data. 1 GB will cost You approximately 0.1 €.

How long will it take for the credits to add to my account?

When paying with a credit card or an SMS, credits will be added in few minutes. If you choose the credit transfer payment, it is all up to your bank. Transaction is usually processed in 3 weekdays from the day of the payment sending.

I didn't obtain those promised credits after registration. What should I do?

If you don't have more accounts on our website, send us a message to our technical support and we will surely add those credits to your account.

Why is downloading from some servers costs more credits than from the others?

On some servers the expenses are higher than on the others. To provide cheap download, we implemented higher rate on more expensive servers that calculates how much more credits will it cost. On regular servers that have a rate of 1, 1 GB of downloaded data costs 1 credit.

I encountered a link from a supported server which even though it's working, it's not downloadable wit Superloading.com. What should I do?

Send us to our technical support the specific link that can't be downloaded or has failed to download and we will fix that problem as soon as possible.

How do I find out when my credits expire?

Our credits have unlimited validity and therefore will never expire.

How do I find out when my credits expire?

Our credits have unlimited validity and therefore will never expire.

How do I find out when my credits expire?

Our credits have unlimited validity and therefore will never expire.

How long will it take for the credits to add to my account?

When paying with a credit card or an SMS, credits will be added in few minutes. If you choose the credit transfer payment, it is all up to your bank. Transaction is usually processed in 3 weekdays from the day of the payment sending.